Talk to a Support Executive
Tell us what it is about. A support executive replies within a working day.Pricing, a live programme, a partnership or a story: tell us what it is about, and a support executive replies within a working day.
A reply within a working day
A person reads every message
No mailing list
Write to the Right Team
Each address reaches the people who handle it. Open one in your mail app, or copy it.
General and sales
Support
Security
Privacy
Press
Careers
When You Will Hear Back
Monday to Friday, 10:00 to 18:00 IST
- Sales, pricing and general questions
- Within a working day
- Support for a live programme or account
- Within a working day
- Security reports
- Acknowledged within 3 working days
- Messages sent at the weekend
- The next working day
Grievance Officer
A complaint about how we handle your personal data goes to our Grievance Officer, Dibyendu Ganguly.
CMS Group
Common Questions
Within a working day. We are in Monday to Friday, 10:00 to 18:00 IST, so a message sent on a Friday evening is answered on Monday.
Yes. A support executive reads every message and answers by email, so you can simply reply to carry on the conversation.
Book a 30-minute demo with a product specialist. We use your own form and rubric where we can, not a slide deck.
Choose Support above, name your organisation, and say what you were doing, what you expected and what happened. Check the status page first if the whole app seems slow or down.
No. We use what you send only to reply to you. Programme notes is a separate sign-up, and only if you choose it.
IdeaScore is built by CMS Group in Dehradun, Uttarakhand, India.
Rather See It Than Read About It?
A 30-minute walkthrough with a product specialist, using your programme's form and criteria.